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Kukri is dedicated to providing customers with innovative bespoke kit and services.
We achieve this through our 400 uniquely flexible factory employees in China and our 63 employees spread around the globe in the United Kingdom, Hong Kong, Spain, Australia and New Zealand.
For Kukri Stock Shop Enquiries or Sales:
Email: kukristockshop@kukrisports.com
Phone: + 44 (0) 1772 33 88 99
For Kukri Retail Enquiries or Sales:
Email: marcus.bradbury@kukrisports.com
Mobile: + 44 (0) 1772 33 88 99
Buying Online:
Buying online from the Kukri Stock Shop couldn't be easier.
Choose the products you are interested in from the left navigation column on each page. Once you have selected the product you wish to purchase select your size and enter the quantity and click the "Add to Basket" icon.
Items will be added to your "Shopping Basket" and you will be given the option to "Continue to Shop" or "Checkout & Pay" after each product purchase.
If you change your mind on a product or need to adjust the size after hitting the "Add to Basket" icon, you can amned this from your "Shopping Basket". You can also remove a product in the "Shopping Basket" section.
To review items purchased at any point click on "Shopping Basket". To purchase items at any point after selecting sizes/quantities and adding them to your basket, choose "Check out & Pay".
For support with sizing please refer to the Kukri Size Guide or contact the Shop on + 44 (0) 1772 33 88 99.
If you experience any problems using the shop, please send a screenshot and full details of the problem to online@kukrisports.com and we'll do our best to help you complete your order.
Purchasing, Payment & Taxes:
When you have completed your shopping experience you can proceed to the purchase and payment stage by clicking "Checkout" on any of the shop or product pages. The information you provided when you registered will be automatically populated in the appropriate fields. You may change this information manually if required.
Please note you will need to provide an order reference in the space above the pricing summary marked "Order Reference". This reference can be a purchase order number or text to reference your purchase (example: Jim's Birthday Gift).
Taxes
Pricing will be shown in British Pounds and will include the required 15% VAT (Value Added Tax) where applicable. Youth products (age 13 and below) will not have VAT applied as per English Law. Please note that Kukri is not responsible for any added fees or duties assigned to international orders.
BFPO
Some overseas BFPO addresses are entitled to VAT free shopping. If you qualify, select BFPO from the "Country" drop down options and enter your BFPO number in the postcode section.
Please note, your address will be confirmed as a BFPO address and you may be asked to provide a signed letter from your company C.O. before your order can be dispatched without VAT charges.
Credit & Debit Cards
We accept most major credit and debit cards for payment. All payment is due in full at the point of purchase.
If you are placing an order from outside the U.K., your credit card company will convert the transaction total to the currency of the card. (Example: You are a US resident; your credit card company will convert the charge for the purchase into US dollars on your statement).
Product Out Of Stock:
In the rare event a selected product is not in stock at the time of purchase, Kukri will contact you within 2 working days of the purchase to advise you and provide the next available delivery date or offer you an alternative product or the opportunity to cancel your order.
Delivery & Handling Charges:
All orders will be dispatched within 2 working days from point of purchase.
Handling charges for U.K and Ireland orders under £50 will be charged at a flat rate of £5.50. All orders over £50 will be free of charge.
Handling charges for the rest of the world will be a flat rate of £9.50 per order regardless of order value.
Handling charges will be part of your total order cost and will be indicated as a delivery charge on your total purchase detail which appears prior to the entry of your credit/debit card details.
Delivery to addresses within the U.K and Ireland will be 7 working days from order placement. Please allow up to 28 days for delivery to all other international addresses.
Please note that Kukri is not responsible for any additional duties or fees associated with international orders.
Credit Card Security
All credit and debit card details used on the Kukri Shop are encrypted using 128 bit encryption. The information is directly entered to the Barclays Bank system which is SSL Certified. Kukri does not have the ability to view or retain any information related to customer credit or debit card details.
Customer Guarantee & Returns Procedure:
Kukri is dedicated to fantastic products and service. If you are not completely satisfied with any of your purchases from the Kukri Stock Shop, you may return them to us within 7 days of receipt for either a full refund or exchange.
All items must be returned "as sold"; in a resalable condition, in their original packaging, swing tags and tickets attached and unused. If you wish to return an item but are unable to meet the above requirements, Kukri cannot accept the item back. We also regret that delivery charges or carriage cannot be refunded for returned items (unless returned due to a fault with the product) and an additional charge of £5.50 (UK or Ireland) or £9.50 (rest of the world) is applicable to any item sent in exchange (unless sent due to a fault with the product).
Faulty Goods
Kukri strives to ensure all goods supplied are of the highest quality and design. If you receive a faulty item, please return it to:
The Kukri Shop
333 Ranglet Road, Walton Summit
Preston, Lancashire
PR5 8AR
United Kingdom
Please enclose a note indicating the reason for return as "Faulty Goods" and explain the concern.
Contacting Us:
The Kukri Shop can be reached by email: kukristockshop@kukrisports.com
Kukri Shop is a trading name of Kukri Sports Limited.
Telephone: +44 (0) 1772 33 88 99
Fax: +44 (0) 1772 33 00 55
Mailing Address:
Kukri Shop
333 Ranglet Road
Walton Summit
Preston, Lancashire
PR5 8AR
United Kingdom
Privacy Policy
The Kukri Shop and/or Kukri Sports Limited never disclose any customer information with third parties.
Copyright Policy:
All images and text used on this site are the property of the Kukri Shop and/or Kukri Sports Limited and may not be used wholly or in part without express written permission from the Kukri Shop and/or Kukri Sports Limited.
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